Jamf Pro
Articles for managing devices using Jamf Pro.
353 articles
- Grant Secure Token to Enable FileVault
- Limiting "Find My" on iOS/iPadOS with Jamf Pro
- Jamf Pro computer extension attribute to collect OS language
- Jamf Teacher documentation for Jamf Pro
- Deploying Apple Background Security Updates with DDM and Blueprints
- Suppressing Rosetta Notifications with Jamf Pro Blueprints
- Jamf Pro 11.28.0 and 11.28.1 Releases
- Managing Session Timeouts for Jamf Pro
- MFA Compatibility with Platform SSO and Microsoft Entra ID
- Jamf Pro 11.29.0, 11.29.1, and 11.29.2 Releases
- Jamf Pro 11.30.0 Release
- Self Service must be associated with Jamf Server
- Self Service Crashes on Launch
- Self Service Policy Icons Incorrect
- Update Icon for Self Service Policy in Jamf Pro
- App request with Self Service
- Self Service Header
- How to Apply "Feature the app" Category
- Create Custom Notifications for macOS Self Service
- Editing Self Service Description of Manually Added Mac App Store Apps Including iOS Apps
- Self Service - "Failed to initialize the applications saved data"
- Jamf Pro Self Service showing "There was an error enrolling your device: ENROLLMENT_STATUS_FAIL"
- Deploy Jamf Pro Self Service Notifications to Specific Users
- Clean Re-install of Self Service for macOS
- Jamf Pro Branding self service Icon
- Self Service with MFA Auth Crashes Upon Login Due to Fido2 Auth Not Being Enabled in Jamf Pro
- Bundle Identifier for Self Service+
- Adding Jamf Protect to the Security Dashboard in Self Service+
- Jamf Pro User unable to save Scripts
- Self Service Error - Can't Connect to Server after Jamf Pro Re-enrollment
- Self Service Unable to Connect to Server on macOS Catalina (Jamf Pro 11.11+)
- SMTP Failure in Jamf Pro
- Missing MIME Type for In-House Ebooks on Window Servers
- Self Service+ 2.9.x Releases
- Package Installations from Jamf Failing to Install with "Authorization Required"
- Create a Package in Composer with a PostInstall Script
- Setting OS Requirement for Packages in Jamf Pro
- The Package Could Not Be Verified when Deployed from Jamf Pro
- Downloading and Installing Composer
- Deploy a .app file with Composer and Jamf Pro
- Autopkgr Resources
- Package Installation Failing with "There was an error. Message has no content"
- Upload failed: Undefined error when uploading packages to Jamf Pro
- Troubleshooting Jamf Pro Package Download Issues with JCDS
- Troubleshooting Jamf Pro Package Upload Issues with the Jamf Cloud Distribution Service (JCDS)
- Attain a List of Packages From Your JCDS Using the GET Command With Jamf Pro API
- Missing MD5 Error When Uploading Packages to JCDS
- Retrieve a Package from the Jamf Cloud Distribution Point
- No option to upload package in Jamf Pro
- "Upload failed: undefined" error when attempting to upload packages to Jamf Cloud Distribution Point
- File Replication with Jamf Sync for Jamf Pro Packages
- Package Uploads in Jamf Pro 11.4 and Later
- How to Package, Upload, and Deploy Parallels "Single App Mode" Desktop Feature with Jamf Pro
- Unable to Add Jamf Connect Package to Jamf Pro PreStage Enrollment
- Users prompted to installer older version of application from Jamf App Catalog
- App installer stuck at "in progress" status with Jamf Pro
- App Installer Network Information
- New Computer Group Not Visible in Jamf App Catalog App's Target Group List
- Error message "the app installer deployment status cannot be retrieved" with Jamf Pro App Installers
- Errors after updating JetBrains Intellij IDEA Ultimate app using Jamf App Installers in Jamf Pro
- Disabling Self Service Update Notifications For Patch Management Patch Policies
- Using The Patch Management Update Deadline
- Mozilla Firefox Has An Extension Attribute Requiring Attention
- Patch Management Title Not Available in Jamf Pro
- Microsoft Teams classic vs Microsoft Teams in Jamf Pro
- Title Editor Instance loads to 400 Error
- Unable to Export Patch Management Results to a .csv file
- Jamf Pro Patch Management Policy not Updating
- Using Patch management for packages that have separate installers for M1 and Intel processor
- Composer Debug Logging
- Downgrade Application Versions on Computers Managed by Jamf Pro
- Download Older Versions of Composer from Jamf Account
- Find the Expiration Date of a Provisioning Profile
- Unable to Upload .ipa File
- App Installer Deployment Failed due to Restriction Blocking 'Mounting Disk Images'
- Using Jamf Sync to Migrate Packages Between Cloud Distribution Points
- App Installers show indefinitely as in progress
- Jamf Connect Extension Attribute Requires Attention
- Push Certificate for Jamf Pro downloads as .cer file during renewal attempt
- Invalid Certificate Signing Request Error
- Finding the Apple Account used for Push Certificate creation
- Jamf Pro APNs renewal shows "403 access denied"
- "You have uploaded an invalid file type" when renewing Jamf Pro Push Certificate
- Renew your MDM Push Notification Certificate in Jamf Pro
- Jamf Pro Push Proxy Certificate Expired -- Unable to Renew
- "Incorrect Username or Password" when creating Push Proxy in Jamf Pro
- Push Certificate User Permissions Won't Save in Jamf Pro
- App Version vs App Short Version in Jamf Pro Searches
- Target Version on Mac App Deployment Missing in Jamf Pro
- Jamf Pro App Deployment Status is Unqualified for Devices
- App Updates within Jamf Pro
- What to do when apps do not appear in Jamf Pro
- Manage an Unmanaged App with Jamf Pro
- Volume Content section vs Mobile Device Apps Section in Jamf Pro
- Install Applications Failed: "The app with iTunes Store ID xxxx is already scheduled for management"
- How to Reinstall Native iOS Apps to Devices
- Universal Applications License Location
- AppStore request (submitVPPRequest) Timed Out for Jamf Pro
- Uninstall iOS Apps When MDM Profile is Removed
- Mobile Device App Record Accidentally Deleted from Jamf Pro
- How to Find the Bundle ID of an App on macOS or iOS
- Suggest Unmanaged Apps in Self Service
- In-House App Deployment Failures with Error "The executable was signed with invalid entitlements"
- In-House App Displaying "Availability Pending" During Upload to Jamf Pro
- How to Uninstall a VPP Application
- Error: The user is already being prompted when app updates from Jamf Pro
- Application Isn't Installing on Device
- iTunes Prompts on iOS Devices
- Deploying an iOS App to Apple Silicon Macs using Jamf Pro
- The App "AppBundleID" is Not Managed
- Identifying a Universal App - What Makes an App "Universal"?
- In-App Purchases Disabled
- Volume Purchasing apps not installing with Jamf Pro due to Volume Purchasing error code 9603
- Renew VPP token in Jamf Pro
- App is No Longer Available (Grayed out App that cannot be edited) in Jamf Pro
- Uninstall App Removed from App Store in Jamf Pro
- Automatically Update Mac App Store Apps Which Are Set to the 'Make Available in Self Service'
- iOS Applications Remain in 'Installing' Status
- How to Deploy a Mobile Device App from Jamf Pro using Self Service
- Clarification on the 'Revoke All Apps' Button in Jamf Pro
- Transferring Volume Purchasing App Licenses Between Tokens
- Export Names of Applications to a .csv File in Jamf Pro
- Deploying Volume Purchasing Apps in Jamf Pro
- Global App Update Sync Time for Jamf Pro
- Troubleshooting MDMClientError:72 for During VPP App Installations in Jamf Pro
- Migrating VPP Codes to Managed Distribution
- No license was found for app "AppBundleID" or License Not Found with Jamf Pro
- App Store Apps Spin Indefinitely when Added to Jamf Pro
- Configure Specific App to Enable Camera Access on iOS/macOS
- How do I download a .app file that was uploaded to Jamf Pro?
- "The certificate for this server is invalid" during App Store app installation
- iOS Apps Uninstalling Unexpectedly in Jamf Pro
- Update Pre-Installed macOS Apps on Jamf Pro Managed Devices
- Managed Applications are Hidden On An iOS Device Home Screen Without Any Restriction Payload Applied
- "The MDM request is invalid" for personal iOS devices enrolled via Jamf Pro User Enrollment
- Supplied Token Does Not Match Existing Volume Purchasing Token in Jamf Pro
- Content not available to assign to mobile devices in Jamf Pro
- All licenses are in use or the license is not assigned yet due to expired Jamf Pro token
- Deploying eBooks in Jamf Pro
- Empty Assets List Returned for VPP Location
- Allowing specific iOS Apps to use the Camera
- Jamf Setup Application Error "This device is not setup correctly. Please return the device to admin"
- Jamf Setup Role Selection Not Updating Configured Extension Attribute as Expected
- Enable JAMF Reset for Field Technicians Only
- Strong Certificate Mapping - Microsoft Registry Workaround to Use Compatibility Mode
- Directory Service Group Membership Count Not Accurate in Jamf Pro
- Create a Smart Group in Jamf Pro for LDAP Group Attributes
- Populate Building or Department from LDAP in User and Location Section of Device Inventory Record
- Set Device Name to the User's LDAP Username with Jamf Pro
- Jamf Pro and LDAP Server Information Synchronization
- HTTP Status Code 409 When using Jamf Reset
- Okta LDAP E0000004
- Enrolling Devices Using Account-Driven User Enrollment in Jamf Pro
- Add an Apple TV into Apple Business or Apple School Manager and enroll in Jamf Pro
- Provisional Enrollment Failed Error - for Apple Configurator
- Remove Management Showing on Device Enrolled in Jamf Pro with Automated Device Enrollment
- Enrolling Computers using User-Initiated Enrollment
- Enabling Device Enrollment for Computers in Jamf Pro
- Enrolling Mobile Devices via Jamf Pro User-Initiated Enrollment URL
- Jamf Pro QuickAdd Package Downloads When Trying to Enroll via User-Initiated Enrollment Link
- Troubleshooting Jamf Pro User-Initiated Enrollment 101
- Computers Enroll in Jamf Pro But Commands Sit Pending
- Supervising an iOS Device with Apple Configurator
- Add devices to Apple Business or Apple School Manager using Apple Configurator 2
- MDM Profiles Installs But Not the Binary
- Removing Jamf Pro Non-Removable MDM profiles
- Unmanaging and Removing devices from Jamf Pro
- Device Count Exceeded Notification in Jamf Pro
- Removing Local User Accounts created via Jamf Pro PreStage Enrollment from Inventory Records
- PreStage Enrollment Changes Not Applying to Existing Devices
- Cannot Sign into Managed Apple Account on Device Enrolled in Jamf Pro
- Renew the Automated Device Enrollment server token in Jamf Pro
- Restoring iCloud Backup During Automated Device Enrollment (ADE)
- Download Jamf Management Framework
- Devices Stuck on Software Update during PreStage Enrollment
- MDM Migration Options in Jamf Pro
- Jamf Pro Automated Device Enrollment Token Renewal Error - The file received was not valid
- FileVault Does Not Enable with Jamf Pro Configuration Profile on User-initiated Enrolled Computer
- Cancel FileVault Enablement
- Enabling FileVault via Configuration Profile with Jamf Pro
- Fixing FileVault "Deferred enablement appears to be active for user 'unknown'" in Jamf Pro
- FileVault Configuration Profile Certificate in Jamf Pro
- Allow users in Jamf Pro permission to view FileVault Recovery Keys
- User unable to login to computer after password change
- How to Reset Passwords with the FileVault Recovery Key in Jamf Pro
- Using a Personal Recovery Key and a LAPS account to gain access to a Computer
- FileVault Personal Recovery Key is Not Showing in Jamf Pro
- How To Export Filevault Recovery Keys Via The Jamf Pro Portal
- Alert in Jamf Parent App: "An error has occurred. Please contact your school IT admin"
- Add Student Device To Jamf Parent App Via QR Code
- Jamf Parent - "You can no longer manage your child's device."
- Jamf Parent App QR Code - No usable data found
- Jamf Teacher "an error has occurred. contact your school's IT Department for further support"
- Troubleshoot Classes Not Showing for Teachers with Jamf Pro and the Teacher App
- Unable to Sign Into Jamf Admin with Single Sign-on Enabled in Jamf Pro
- Upgrading Premium Cloud Jamf Pro Instances in Jamf Account
- Upgrade Standard Cloud Jamf Pro instances in Jamf Account
- Jamf Pro 11.18.1 Release
- Jamf Pro 11.19 Release
- Jamf Pro 11.20 and 11.20.1 Releases
- Notifications for Maintenance Jamf Pro Releases
- Jamf Pro 11.21.0 and 11.2.1.1 Releases
- Jamf Pro 11.22.0 and 11.22.1 Releases
- Jamf Pro 11.23.x Releases
- Jamf Pro 11.24 Releases
- Jamf Pro 11.25.x Releases
- Jamf Pro 11.26.0 and 11.26.1 Releases
- Jamf Pro 11.27.0 and 11.27.1 Releases
- Notification Settings for Jamf User are Missing
- Mass Delete Users from Jamf Pro
- Add Multiple Jamf Pro Users Using MUT
- Permissions required for assigning users to iOS device records in Jamf Pro
- Set the Timezone for a Jamf Pro User
- Enable Fast User Switching with Jamf Pro
- Update the Activation Code in Jamf Pro
- Setting up SMTP with Google / Gmail
- Can't Edit a Site in Jamf Pro
- Unable to Send or Receive Emails Using SMTP (port 25)
- Viewing Hosted Region for Jamf Pro Cloud Instances
- Jamf Pro SMTP Connection using MS Graph API - Common Error Messages
- Unable to Save the Use Syslog Server Information in Settings > System > Change Management
- Privileges to View Local Management Admin Accounts for Computers in Jamf Pro Inventory
- Permissions Needed to View Recovery Locks
- Permissions Issues When Attempting to use the MUT
- Privilege Needed to Access the Jamf Pro Failover URL when SSO is Configured
- Change your Jamf Pro User Account Password
- Unable to click the 'Agree' button for Jamf Pro 11.18 SLASA
- How to Find Process Name for Restricted Software
- Jamf Pro Restricted Software Not Applying to Computers
- Restricted Software in Jamf Pro
- Save Restricted Software Record
- Deploy Global Protect with Jamf Pro
- Create a Self Service Policy to Generate a Sysdiagnose Log
- How to Daisy Chain Policies in Jamf Pro
- Install FortiClient VPN via Script
- Tracking Policy Completion using Policy Logs in Jamf Pro
- How to Deploy GoGuardian
- The Jamf Pro Server IP Address is Not Safelisted by Apple. Unable to Authenticate to GSX
- GSX Error - Unable to Authenticate to GSX Server
- GSX Connection Issues - "Unable to save certificate due to unknown error".
- Renew GSX Certificate for Jamf Pro
- Minimum Jamf Pro Version to Support GSX API v5 is 10.50
- GSX is not pulling any info in Jamf Pro
- Updating iOS - The operation could not be completed
- Software Update is trying to authenticate user. Enter password to allow this.
- Upgrade MacOS on an M1 Computers (using policy)
- Unable to See Software Updates Menu Item in Jamf Pro
- Deploying 3rd Party Options for macOS Software Updates using Jamf Pro
- Configure Nudge Using a Custom External JSON Schema
- Keeping Macs up-to-date with Jamf Pro
- Setting up and Configuring Nudge in Jamf Pro using plist
- Jamf Pro's Managed Software Updates with Apple's MDM & DDM Commands
- Unable to Update OS Wirelessly on Device Managed by Jamf Pro
- How can I get the date of last installed macOS update in Jamf Pro?
- Jamf Pro Managed Software Updates Feature Stuck Enabling/Disabling
- Authentication is Disabled Message when Attempting to Update macOS
- Granting Volume Owner status on Apple Silicon Macs in Jamf Pro
- Setting OS Update Deferrals using Jamf Pro Blueprints
- macOS Updates with Nudge and Jamf Pro
- Configuring Privacy Preferences Policy Control with PPPC Utility
- Resolve Unexpected Error "enableFirewall must be set to true when enableStealthMode is not null"
- Locate Identifier and Team Identifier
- Optimizing Configuration Profile Payload Management
- Locate Code Requirement for PPPC Configuration Profiles for Jamf Pro
- Configuration Profile Pending N/A in Jamf Pro
- "The profile must originate from a user approved MDM server"
- Enabling Built-In Privacy Preferences Policy for Jamf Connect and Jamf Notifications Profile
- Allowing access to Web Clips while restricting app use with Jamf Pro
- Home Screen Layout and Web Clips
- Mobile Device Configuration Profile Restrictions in Jamf Pro
- How to Deploy PDFs via Web Clip with Jamf Pro
- Restrict Passwords App for iOS & iPadOS 18 with Jamf Pro
- Modify Gatekeeper Settings with Jamf Pro
- Deploy Jamf Pro Configuration Profile Changes to Computers with the Profile Installed Already
- Add Bookmarks for Google Chrome on macOS devices in Jamf Pro
- Disabling and Restricting Enablement of Bluetooth with Jamf Pro
- Scan QR Codes while Restricting Apps with Jamf Pro
- Managing iPhone Mirroring with Jamf Pro
- Configuring Parental Controls for iOS or macOS in Jamf Pro
- Disable Incognito for Google Chrome on iOS
- Guided Access Unavailable Error with Single App Mode When Deploying App with Jamf Pro
- How to Disable SSH using a Jamf Pro Configuration Profile
- How to Display the Bluetooth Icon in the Menu Bar for Computers using Jamf Pro
- Saving WiFi Profiles in Jamf Pro Results In: "An error occurred while saving the changes. See logs.."
- Set Google Chrome as the default browser for macOS in Jamf Pro
- Configuring Single App Mode for Web Clips in Jamf Pro
- Jamf Pro Smart Group to Find Devices Enrolled on a MDM Push Notification Certificate
- Device Not Showing in Jamf Pro Smart Computer Group
- Recover Deleted Static Group in Jamf Pro
- Device Gets Removed from Jamf Pro Static Group
- How to Rebuild an Accidentally-Deleted Smart Group
- Creating a Smart Computer Group to Target Devices with an installed PPPC Profile
- "Send email notification on membership change" Smart Group Option
- Disable Lost Mode
- What does "device is busy - will try again" mean in the Jamf Pro device record?
- Reset NVRAM or PRAM on your Mac
- Devices Not Communicating after Renewing APNS Certificate in Jamf Pro
- Clear Pending and Failed Commands in Jamf Pro
- What is Lost Mode in Jamf Pro?
- Can We Create an MDM-Capable/MDM-Enabled User with Jamf Connect and Automated Device Enrollment?
- Stuck in Lost Mode Without a Network Connection
- Setting Recurring Check-In for Computers in Jamf Pro
- Restore an Apple Silicon Device with an Unknown Recovery Lock
- Compliance Benchmarks FAQ
- Grant Full Disk Access for Application or Process Name
- Limit IP Tracking on Devices Managed by Jamf Pro
- How Do I Disable Guided Access on a Jamf Pro Managed Mobile Device?
- Can we throttle network traffic using Jamf Pro?
- Homescreen Layout Search Doesn't Find All the Default Apps
- Editing a Jamf Pro Blueprint
- Printer Manager for Jamf Pro
- Certificate in Keychain Access.app Marked as Not Trusted
- This Mac is Locked. Try Again in xxxxxxxx Minutes.
- macOS Devices Still Processing MDM Commands With APNs Expired
- Lost Mode - Play Sound Behavior for Jamf Pro
- Getting "Erase Assistant is not supported on this mac" When Trying to Erase All Content & Settings
- Setting Dock Items using dockutil Instead of a Policy
- Jamf Pro's Remote Assist Not Establishing on Machines With iBoss Enabled
- Jamf Pro Managed Computer Stuck in Reboot Loop after Running Policy
- Removable MAC Addresses
- Jamf Pro macOS Onboarding fails to start with error: LaunchDarkly failed to init
- Pending - Tethered network required
- Time is incorrect on computers newly enrolled in Jamf Pro
- Different types of Lock Screens
- Package file removal on computers managed by Jamf Pro
- Using Jamf Onboarder to set up Jamf Pro, Jamf macOS Security Portal and Jamf Security Cloud Portal
- Extract Activation Bypass Codes from Jamf Pro
- Jamf Pro Advanced Computer/Mobile Device Search and Slack Integration
- How to Find Computers Assigned to NONE Site in Jamf Pro
- Identifying License or Seat Count for Devices That Can Be Managed in Jamf Pro
- Devices Missing from Jamf Pro Inventory Search
- How to Identify all Devices in Lost Mode in Jamf Pro
- How to Find Devices in Jamf Pro by IMEI
- Values in User and Location keep reverting
- How to Handle the "This Device is Already Associated with an Apple Account" Message
- Viewing Computer's Inventory Information in Jamf Pro
- How to Change the "This Mac is supervised and managed by:" Field Using Jamf Pro
- Perform Factory Reset On iOS/iPadOS Devices