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Unable to click the 'Agree' button for Jamf Pro 11.18 SLASA

Updated over 2 weeks ago

Issue Description

Upon upgrade to Jamf Pro 11.18.0, the first administrator to login will be prompted to accept the newly-updated SLASA. This is done via a modal on the front-end that is checking the status of the SLASA agreement by doing a GET against the new /v1/slasa endpoint.

Users who are not administrators will see a window like the following:

If logging in to Jamf Pro in an unsupported browser, or a support browser but zoomed in or out in such a way that the modal is impacted, even after scrolling all the way down to the bottom of the SLASA, a Jamf Pro administrator might be unable to click the 'Agree' button; it remains "greyed-out"/disabled.

Troubleshooting Steps

If you are not able to click agree for the SLASA, you can try one of the options below:

  1. Try accessing Jamf Pro via a supported browser.

  2. In your browser, trying zooming out, which may trigger the modal to allow you to click Agree.

  3. Use the API to accept the SLASA via a POST at the new /v1/slasa endpoint.

    1. Navigate to https://your_jamf_pro_url.domain.tld/api and choose Jamf Pro API.

    2. Authenticate with a local admin account.

    3. Click on slasa to expand the options and click on POST /v1/slasa.

    4. Click Try it out! and then click Execute.


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