Description
Self Service+ is the default end user application in Jamf Pro, providing users with access to apps, configurations, and security status from a single interface. In some cases, there may be a need to completely uninstall Self Service+ from user devices This article outlines the steps required to uninstall Self Service+ from both Mac computers and mobile devices.
Uninstalling Self Service + from Computers and Devices
Step 1: Disable Self Service+ in Jamf Pro
In Jamf Pro, navigate to Settings > Jamf Apps > Self Service+.
Uncheck "Use Self Service+ as the default end user application".
Click Save.
Step 2: Apply the Change
Once the setting has been saved, Self Service+ will uninstall automatically the next time the device receives the updated configuration from Jamf Pro.
Computers: Run the following command in Terminal to trigger the change immediately:
sudo jamf policy
Alternatively, allow the Mac to check in naturally on its recurring schedule.
Mobile Devices: The
sudo jamf policycommand cannot be run on mobile devices. To apply the change, either allow the device to check in naturally, or prompt an immediate check-in by sending an MDM command from Jamf Pro:In Jamf Pro, navigate to Devices > Mobile Devices.
Select the device record for the target device.
Click Management Commands.
Send an Update Inventory command to prompt the device to check in with Jamf Pro.
Self Service+ will uninstall automatically once the device checks in and receives the updated configuration.