Issue Description
Allow field technicians the ability to user JAMF Reset, but not end users however configuration profiles with LDAP limitations seem to get uninstalled soon after getting installed via Self Service.
Troubleshooting Steps
Create the following 3 smart groups:
Name - Has Add Jamf Reset Web Clip 1
Criteria - Profile Name
Operator - has
Value -Add Jamf Reset 1Name - Has Add Jamf Reset Web Clip 2
Criteria - Profile Name
Operator - has
Value - Add Jamf Reset 2Name - Has Remove Jamf Reset Web Clip
Criteria - Profile Name
Operator - has
Value - Remove Jamf Reset
Create the following 4 configuration profiles:
Name - Add JAMF Reset 1
Distribution Method - Self Service
Payload - Web Clip - Does not matter what URL it goes to (I set it to localhost), but we don't want to make it removable
Scope - Targets - Devices that have Jamf Reset Installed
Scope - Limitations - LDAP group or usernameName - Add Jamf Reset 2
Distribution Method - Install Automatically
Payload - Web Clip - Does not matter what URL it goes to (I set it to localhost), but we don't want to make it removable
Scope - Targets - Has Add Jamf Reset 1
Scope - Targets - Has Add Jamf Reset 2
Scope - Exclusions - Has Remove Jamf ResetName - Remove Jamf Reset
Distribution Method - Self Service
Payload - Web Clip - Does not matter what URL it goes to (I set it to localhost), but we don't want to make it removable
Scope - Targets - Devices that have Jamf Reset Installed
Scope - Limitations - LDAP group or usernameName - Hide JAMF Reset
Payload - Restrictions--->ios and tvos-->applications-->Do not allow some apps-->Jamf Reset (or com.jamf.reset)
Scope - targets - All devices that have JAMF Reset (could probably use the same scope we have for JAMF Reset
Scope - Exclusions - Has Add Jamf Reset 2
Setup Jamf Reset and scope it to the devices that you want to have it.
End result is whenever JAMF Reset Web Clip 2 is on the device, JAMF Reset is visible. 'Add Jamf Reset 1' is what the Field technician is actually clicking on which triggers the installation of JAMF Reset 2. JAMF reset 2 is scoped to devices that have either JAMF Reset 1 or JAMF Reset 2 on them, so it stays on the device until it gets wiped (the entire idea of JAMF Reset) or the technician installs 'Remove JAMF Reset.'