Description
The option to have the MDM profile be removable or non-removable is configured in the PreStage enrollment and is set on the device at the time of enrollment.
This article provides options for re-enrolling a device that has a non-removable MDM profile.
Removing Non-removable MDM Profiles
Non-removable MDM profiles on devices can only be removed:
With the Remove MDM Profile command in the device record in Jamf Pro. The device must have functioning MDM communication to receive the command and remove the profile.
By wiping the device. If the Remove MDM Profile command is not possible or the device record is not accessible in Jamf Pro, we will need to wipe the device. Apple implemented this as security measure so that end users cannot remove the MDM Profile and circumvent MDM management.