Description
This article provides steps for initiating an upgrade for a Standard Cloud Jamf Pro instances in Jamf Account, which is available for a period of time between a Jamf Pro release and the general Cloud upgrades.
Upgrading in Jamf Account
Log into Jamf Account.
Go to Solutions and click View details for Jamf Pro.
On the Instances tab, click Upgrade which is underneath the Jamf Pro version.
Note - Upgrade only shows if your instance is not on the most current version of Jamf Pro.
Choose to upgrade immediately or a future time.
Please be sure to communicate with the rest of your team regarding the upgrade time as Jamf Pro will be unavailable during the upgrade!
Check the box to Confirm Upgrade Request.
Click Queue Upgrade.
Any users linked to your organization that have the Organizational Administrator designation in Jamf Account will receive an email when the upgrade has started and when it finishes (or if it fails).
For a visual, see How to Upgrade Your Standard Cloud Jamf Pro Instance in Jamf Account.