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Notification Settings for Jamf User are Missing

Updated over a week ago

Description

If a user is granted access to Jamf Pro from an LDAP or SSO group, it is expected that they will not have notification settings when they log in to Jamf Pro and look under the silhouette icon in the upper-right corner.

If a user is not individually defined in Jamf Pro, then the user will not have an entry in the database specific to them. This can be seen in a Jamf Pro summary when we view the Accounts, if the user is granted access via group, they do not have an entry.

For an individual user from LDAP or SSO that is defined in Jamf Pro, they will indeed have the setting available to them.


Providing Access to Notifications

If the user needs to have access to Notifications, create a standard Jamf Pro user account for the user to log into.

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