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Add Student Device To Jamf Parent App Via QR Code

Updated over 3 months ago

Issue Description

When adding student device to Jamf Parent App via QR Code the 'Account' Field For the Added Child Has No Name (it is Blank).


Troubleshooting

  1. Click Remove to remove the blank Account row.

  2. Add the child device outside the timeframe that Jamf Parent is restricted from managing devices.

    • These hours can be seen (and adjusted) in Jamf Pro in the Jamf Parent App Restrictions under Settings > Device management > Jamf Parent.

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