Issue Description
How to update apps, such as iMovie, that come pre-installed on computers.
Troubleshooting Steps
Jamf Pro can only manage updates for apps in the Jamf App Catalogue or App Store Apps managed by Jamf Pro. With preinstalled apps, since Jamf is not managing them, Jamf Pro cannot initiate those app updates.
To update these apps either:
the end user will either need to manually update the app
orremove the app from the device and redeploy it from Jamf Pro with licenses from Apple Business Manager or Apple School Manager, so it is managed and Jamf Pro can prompt the device to update the app.