Issue Description
When we are on an on-premise environment, we may be unable to save the Use Syslog Server information in Settings > System > Change Management. When attempting to save, we get an error: "An error occurred while saving the changes. See JAMFSoftwareServer.log for more details".
This is expected behavior if the information entered for the Syslog server is incorrect - it happens to prevent PI104674.
Troubleshooting Steps
1. Confirm that the entered data is indeed incorrect in the JAMFSoftwareServer.log:
2023-06-28 14:02:27,378 [ERROR] [Tomcat-3 ] [HTMLResponse ] - An unhandled exception occurred during a save operation
java.lang.IllegalArgumentException: No enum constant org.apache.logging.log4j.core.net.Facility.DFSFS
at java.lang.Enum.valueOf(Enum.java:240) ~[?:?]
at org.apache.logging.log4j.util.EnglishEnums.valueOf(EnglishEnums.java:67) ~[log4j-api-2.20.0.jar:2.20.0]
at org.apache.logging.log4j.core.net.Facility.toFacility(Facility.java:225) ~[log4j-core-2.20.0.jar:2.20.0]
at org.apache.logging.log4j.core.net.Facility.toFacility(Facility.java:214) ~[log4j-core-2.20.0.jar:2.20.0]
at
[...]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1688) ~[tomcat-coyote.jar:8.5.84] at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) ~[tomcat-coyote.jar:8.5.84] at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat-util.jar:8.5.84] at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat-util.jar:8.5.84] at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:8.5.84] at java.lang.Thread.run(Thread.java:834) [?:?]
2. Ensure that you enter the correct value - once it is, you should be able to save the edit to Change Management.