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Downgrade Application Versions on Computers Managed by Jamf Pro

Downgrade application versions on computers managed by Jamf Pro

Updated over 3 weeks ago

Question

How can we downgrade application versions for software installed by Jamf Pro Mac Apps?

Answer

There is no option in Jamf Pro to downgrade versions of installed apps. Mac Apps > App Store will always install the most recent available version the device is compatible with and Mac Apps > Jamf App Catalogue will install the most recent version of the app in the catalogue.

In order to install an older version of the app, you need to:

  1. Uninstall the existing version on the computer.
    Possible options include:

    • Manually by the user

    • Jamf Pro policy with a script by the vendor

  2. Install an older version of the application, for example using a Jamf Pro policy that contains a package or script from the vendor.

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