Skip to main content

Directory Service Group Membership Count Not Accurate in Jamf Pro

Updated over 3 weeks ago

Issue Description

Directory Service Group membership count is not showing under Jamf Pro User Groups (in Settings > System > User Accounts and Groups).

This photo shows what you may be seeing in your User Accounts and Groups settings.

Troubleshooting Steps

This is expected behavior. Jamf Pro does not record the number of AD users in a group in the database, which is where the Jamf Pro is pulling the membership numbers from on that screen.


Did this answer your question?