Issue Description
Users are repeatedly prompted to install and older Zoom version when deployed using Jamf Pro app installers.
Troubleshooting Steps
Check in Jamf Pro under Computers > Policies and Computers > Patch Management to make sure there are no policies deploying the same software title to computers that may have an outdated version.
If you find a policy or patch policy configured, we will need to choose only one way to deploy the app: policy or app installer.
To use app installers moving forward: Disable any policies or patch policies you find.
Open the policy record and click Edit in the bottom right corner.
Uncheck the box for enabled.
Click Save.
To use a policy moving forward: Turn off the app installer.
Open the app installer record and click Edit in the bottom-right corner.
Click the toggle next to Deploy to turn off the app installer.
Click Save.
Agree to the Terms and Conditions again (if prompted).
More Resources
Software Title Updates in the Jamf Pro Documentation
App Installers in the Jamf Pro Documentation
Patch Policy Workflow in the Jamf Pro Documentation