Skip to main content

Error message "the app installer deployment status cannot be retrieved" with Jamf Pro App Installers

Updated over 3 weeks ago

Issue Description

Seeing error message "the app installer deployment status cannot be retrieved" when trying to deploy a Mac app using Jamf Pro App Installers.

This occurs because there are no computers in Scope for the app installer.

Troubleshooting Steps

Ensure there are computes in the smart computer group that is in scope for the app installer.

Did this answer your question?