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"Upload failed: undefined" error when attempting to upload packages to Jamf Cloud Distribution Point

Updated over 3 months ago

Issue description

Seeing "Upload failed: undefined" when uploading packages via the Jamf Pro web GUI.

Troubleshooting

  1. Verify that Cloud Services Connection is showing as enabled in Jamf Pro under Settings > Global > Cloud Services Connection.

    1. If it is not enabled, please reach out to Jamf Support.

  2. Verify the privilege set of the user uploading the package under Settings > System > User accounts and groups. If they are not an Administrator, the user (or group they are assigned to) must have the following privilege: Jamf Pro Server Objects > Jamf Content Distribution Server Files > CREATE.

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