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Child's Device is No Longer Showing in Jamf Parent

Updated over 3 weeks ago

Issue Description

Students' devices are no longer show on parents' devices in Jamf Parent.

The connection may have been removed as part of new feature released by Jamf Parent that allows you to see what devices are supervising your child's device in Jamf Parent.

Troubleshooting Steps

Parents should follow the steps in Getting Started with Jamf Parent to add their children's devices in Jamf Parent again.

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