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Getting Assistance from your Account team at Jamf

Updated this week

Description

Your Account team can help with billing issues, renewals, new product or service inquiries, and general Jamf assistance. Some examples include:

  • There is a discrepancy in the products/licenses showing for your organization in Jamf Account.

  • You are interested in adding to your Jamf subscriptions or would like to work with Jamf Professional Services.

  • You need to update your billing information.

Contacting Your Account Team

You can find your Account team's contact information in Jamf Account following the steps below:

  1. Log into Jamf Account.

  2. Click the ? (Get help) button.

  3. Select Contact Account Team.

  4. Your Account team members and their contact information will show here. If there are any issues, please reach out to Support.

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