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Recovering Accidentally Deleted Apps in Jamf School

Updated over a week ago

Issue Description

Jamf School has a feature where if you remove apps, the app is moved to the trash. When apps are moved to the trash, the app is removed from devices, but you can always reinstate the app and add groups back to the app scope.

Tip - if you ever can't find an app under Apps > inventory, even after syncing with Apple School Manager, check the Trash!

Reinstating Apps from the Trash

To deploy apps that are in the trash to devices, follow the steps below:

  1. In Jamf School, go to Apps > Trash.

  2. Locate the deleted app in the list.

  3. Click to reinstate the app.

  4. Click Yes to confirm you want to reinstate the app.

Once restored, the app will be available again for deployment to devices. Open the app record under Apps > Inventory, add groups to scope and save.


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