Description
In June 2025, Jamf Connect 3.0 was released which now only contains the installer for Jamf Connect login. When installed no changes are made to the Jamf Connect menu bar (the previous installed version would continue to show and work on the computer).
The menu bar application portion of Jamf Connect (password syncing, privilege elevation, Kerberos, etc.) is now part of Self Service+ in the Account management dashboard, and new releases for those features will only be available in Self Service+ moving forward.
Security and OS compatibility releases for the Jamf Connect menu bar app will continue to be released under Jamf Connect 2.45.
For more information on Jamf Connect 3.0, see the Release History.
For more information on Self Service+, see About Self Service+.
Frequently Asked Questions
Use the expanders below to see frequently asked questions by organizations using Jamf School and Jamf Connect.
I use App Installers to deploy Jamf Connect - do I need to change anything?
I use App Installers to deploy Jamf Connect - do I need to change anything?
Moving forward we recommend you stop using the App Installer method to update Jamf Connect and deploy in-house app packages for the login window and menu bar.
To stop using App Installers:
In Jamf School go to Apps > App Installers and click the Jamf Connect App Installer record.
Click the Trash can in the upper right corner of the device groups in scope.
Click Save in the bottom right corner.
To remove the App Installer record all together - go back to Apps > App Installers and click Remove for the Jamf Connect.
Click Remove again on the pop up to confirm you want to delete the app installer from Jamf School. Note this will not uninstall the application from devices.
There is no problem for devices if the App Installer for Jamf Connect 3.0 already completed and installed the new version for Jamf Connect login. As long as you don't install Self Service+ nothing will change for the end users.
Do I need to use Self Service+ with Jamf School?
Do I need to use Self Service+ with Jamf School?
Every organization will need to make this decision depending on your environment's needs. In general, we recommend sticking with the most recent version of Jamf Connect 2.45.x for the menu bar and deploying Jamf Connect 3.x for login window updates for now while Jamf continues evaluating how to best optimize the end user experience when deploying with Jamf School.
Jamf will provide additional guidance in the future about migrating to Self Service+.
How do I get Self Service+?
How do I get Self Service+?
The installer and uninstaller for Self Service+ can be downloaded from Jamf Account under Solutions > Add ons. You can then upload it to Jamf School and deploy it to managed computers the same way we do the Jamf Connect package.
Do I have to configure anything else for Self Service+ to work with Jamf Connect?
Do I have to configure anything else for Self Service+ to work with Jamf Connect?
No. The configuration steps are the same whether or not you are using Jamf Connect 2.45 for the menu bar or the Self Service+ Account management dashboard. You still need to have a Jamf Connect license on managed computers and the menu bar settings as described in Jamf Connect Deployment with Jamf School.
Will any other Self Service+ features work if I don't have Jamf Pro?
Will any other Self Service+ features work if I don't have Jamf Pro?
The current capabilities of Self Service+ and required products are outlined here. Self Service+ is considered a modular application meaning only items that are configured will display for end users. At this time for Jamf School customers that also use Jamf Protect will have the Security dashboard in addition to the Account management dashboard. Access to on-demand content will continue to be through Jamf Student/Jamf Teacher at this time.
What happens if I deploy Self Service+ with Jamf School?
What happens if I deploy Self Service+ with Jamf School?
When installed, Self Service+ 2.x will remove the Jamf Connect menu bar app and install Self Service+ with the dashboard items and the Self Service+ menu bar app which functions similarly to the Jamf Connect menu bar app (shown below)
If you need to revert back to using the Jamf Connect menu bar, you can run the uninstaller for Self Service+ and then install the desired Jamf Connect 2.x
I deployed Self Service+ but I want to switch back to the 2.x version of the menu bar.
I deployed Self Service+ but I want to switch back to the 2.x version of the menu bar.
If you need to revert back to using the Jamf Connect menu bar, you can run the uninstaller for Self Service+ (found in Jamf Account under Subscriptions > Add-ons > Self Service+) and then install the desired Jamf Connect 2.x package.