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App version out of date on devices managed by Jamf School

Updated over 2 months ago

Description

If you do not have automatic app updates enabled in Jamf School, volume purchasing apps installed on devices from Jamf School can fall out of date and not stay updated to the most recent version released by the developer.

For apps installing for the first time that are the wrong version, please see App installed by Jamf School is the wrong version.

Automatic App Updates in Jamf School

Automatic app updates can be set globally in Jamf School or individually in each app record.

Global Setting

  1. In Jamf School, go to Organization > Settings > General.

  2. Check the box to Automatically update apps when an update is available (iOS 11.3 or later) under Apps & Documents section.

  3. Scroll down and click Save.


​Individual App Record

  1. In Jamf School, go to Apps > Inventory and select the desired app to open the app record.

  2. Open the dropdown box for Automatically update this app when an update is available to select either Use global settings or Enable.

  3. Click Save.

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