Description
Every device enrolled in Jamf School must have a license assigned to it for the device to be managed. Jamf School offers a variety of license types: Calendar Year, Academic Year, Full Year, and Lifetime (also called Perpetual). For more information on each license type, see Device License Purchases in the Jamf School Documentation.
You will see a License Overuse message in Jamf School if you do not have enough valid licenses for your enrolled devices. Your organization has 14 days to remove devices from Jamf School or purchase additional licenses in order to clear the License Overuse message; after the 14-day grace period ends, Jamf School will be locked but devices retain their management settings. Please reach out to your Account team to regain access to Jamf School.
Viewing Licenses in Jamf School
For current licenses in Jamf School go to License Management then scroll down to the License Overview section. Three sections of licenses will be listed: Active, Expired, and Future licenses.
Identifying Devices That Are Missing Licenses
When a License Overuse notification appears in Jamf School, you can identify which devices are missing licenses using the filtering options in the Devices Inventory.
Log into Jamf School and click on License Management from the left side bar.
Click on Filter and choose Missing from the dropdown box.
The page will refresh to show devices that have no license assigned currently.
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