Skip to main content

Managed app configuration is not applying to the scoped devices in Jamf School

Updated over 3 weeks ago

Issue Description

A managed app configuration was added to an app record in Jamf School, but it is not applying to the scoped devices.

This behavior occurs if the managed app configuration is not added to the scope group assignments on the app record.

Troubleshooting Steps

Navigate to the app record and apply the app configuration to the intended device group(s):

  • To deploy to a single device group: click the Settings gear icon on the specific group and choose the managed configuration.

  • To deploy to multiple device groups: click the global Settings icon located on the far right corner and choose Change managed configuration to: [Name of managed configuration].


Did this answer your question?