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How to gather package log data from the Jamf Trust application

Updated over a week ago

Description

This article will go over how to gather package log data from the Jamf Trust application which is used to troubleshoot many different issue ie: Device Activation, Login issues etc.

Gathering Package Log Data

  1. On the affected Computer navigate to Jamf Trust in the menu bar.

    This photo shows where to find Jamf Trust in the menu bar.

  2. Select the gear icon, hover over Diagnostic and click Package Log Data.

    This photo shows where to Select the gear icon, hover over Diagnostic and click Package Log Data.

  3. Select a download location and inspect logs.

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