Description
If a user is logged out of Jamf Student and is unable to log back in, we can temporarily unassign the student from the device and then reassign them.
Resetting User Assignment for Jamf Student Logins
To resolve the issue and get the user logged in again:
In Jamf School go to Devices > Inventory > select the device.
Click Edit Details.
Remove the user from ownership by unassigning them.
Click Save.
Wait a few minutes for the device to check in and apply the changes.
Reassign the device to the user.
This process resets the user assignment and allows the user to log back in to Jamf Student.