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"The certificate for this server is invalid" during App Store App Installation in Jamf School

Updated over 2 weeks ago

Issue Description

App Installation Commands Fail For Some Devices with the message: "The certificate for this server is invalid. You might be connecting to a server that is pretending to be bag.itunes.apple.com which could put your confidential information at risk."

This photo shows there error you may be experiencing during App Store app installation.

Troubleshooting Steps

  1. Ensure that the time, date, and year are set correctly on the affected devices.

    1. If this is incorrectly set, this can cause the device to believe the certificate has expired (and thus 'invalid').

  2. Once the date and time are corrected, attempt the installation again.

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