Description
Shared iPads allow you to deliver personalized experiences on an iPad shared by multiple users. They are particularly beneficial in educational and organizational environments, enabling multiple users to share a single device while maintaining individual settings and data.
Apps and documents can be assigned either directly on the app/document record itself from Apps > Inventory or from within the class the shared iPad is a part of.
Home screen layout and Restrictions profiles must be created and assigned from the Class record.
Add Shared iPads to a Class
In Jamf School, click Classes and either open an existing class or create a new class by clicking Add Class.
Click Add Shared iPads to add a shared iPad:
In the Scope section, use the filters to pull in the devices that should be in this class. Please note that you'll have to filter on a specific device group if you don't want every shared iPad in this group. Click Save Scope.
Home Screen Layout for Shared iPads
Select Apps from the left menu and then drag the App Icon to the desired order on the screen image. Click Save in the bottom right when complete.
Note - this will install the apps on the device. You are also able to scope app licenses to apps from the app record under Apps > Inventory just like non-shared devices.
Idle Screen Lock Timeout
The idle screen lock timeout on Shared iPads is fixed at approximately 2 minutes and cannot be adjusted via MDMs, including Jamf. This is an Apple-defined setting.
Restrictions for Shared iPads
Click Restrictions and select/deselect the desired options to set up Restrictions for the shared iPads in that class. Click Save in the bottom right corner when complete.
Enabling Temporary Sessions
To enable the temporary session (guest) option on Shared iPads:
Assign the iPads to at least one class where the temporary session option is set to 'Allow.'
In Jamf School, go to the class details and enable the temporary session option.
Troubleshooting Shared iPads
Re-enrollment Issues
If a recovered iPad does not re-enroll with the Shared iPad profile:
Assign the device to the correct Automated Device Enrollment profile in Jamf.
Run the setup assistant on the iPad again to trigger enrollment.