Description
If you cannot log in to Jamf Now, you can request a password reset be sent to your Jamf Now email on file.
Resetting Your Jamf Now Account Password
Go to https://login.jamfnow.com.
Click the Forgot your password? link located at the bottom of the page.
An email from hello@jamfnow.com with the link to reset the password will go to your user account's email.
The password reset link is valid for two hours. If the password reset email ever expires, repeat steps 1 and 2 above. Then continue with step 4 from the new email.
Click the Reset your password button within that email to initiate the password reset process.
Having trouble receiving your Jamf Now password reset email?
Here are some quick checks to ensure the reception of the password reset email:
Account Verification:
Double-check the email address: Ensure you entered the correct email address associated with your Jamf Now account.
Ensure the Jamf Now account is active: Password reset emails are only sent to active Jamf Now accounts.
Check the Spam folder: Unfortunately, password reset emails can sometimes get caught in the spam filter. Check your spam folder and mark the email from
hello@jamfnow.comas "not spam" to ensure future emails reach your inbox.Check your email server settings: Some email servers might filter emails from specific addresses. Ensure
hello@jamfnow.comis not blocked or filtered by your email server.