Description
If a user is no longer with your organization, they should be removed in Jamf Account in addition to in any web consoles they had a user created in. This article provides options for disassociating a user in Jamf Account.
Once removed from an organization:
The user will no longer see the organizations assets/subscriptions under Solutions
The user loses all roles they had when associated to the organization.
Certifications, Jamf Nation badges, and Jamf Nation user profiles will stay with the Jamf ID.
Support cases will stay with the organization.
Reset password requests will go to the email associated with the Jamf ID. We recommend the user proactively change the Jamf ID email, so they can still use their Jamf ID.
Removing a Jamf ID from an Organization
Option 1: Self-Removal
The user can remove the organization from their Profile in Jamf Account by following the steps below:
Log in to Jamf Account.
Click Profile in the left sidebar and click the Organization tab.
Click Remove me from this organization under the 'Other Options' section.
Confirm action by clicking Remove.
Option 2: By an Administrator for your Organization in Jamf Account
If there is an user in Jamf Account with the Administrator or Organization Administrator role, this person can remove contacts. These steps are outlined in the Contacts vs Users in Jamf Account article.
Option 3: Jamf Account Team
If you need assistance with managing contacts, please reach out to your Jamf Account team. For more information see Getting Assistance from your Jamf Account Team.