Skip to main content

In-App Purchases for Volume Purchasing managed apps from Jamf School

Updated over 2 months ago

Description

Apps installed from volume purchasing licenses cannot be used to make in-app purchases. When attempting to make an in-app purchase on an app installed using volume purchasing the device will presents the following error: "This Apple ID cannot be used to make purchases."

In-App Purchase Options

In order to get the in-app purchases on the device we can try one of the options below:

  1. Download the app from the App Store with a personal Apple Account.

    • Note: Managed Apple Accounts cannot download apps from the App Store.

  2. Reach out to the app developer and see if they can make the in-app purchase available as a volume purchasing app.

  3. If the in-app purchase is a subscription, try signing up for the subscription online. Then deploy the app from Jamf School using licenses. Once the app has installed on the device, sign in to the account that has the subscription.



Did this answer your question?