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Change Password URL Not Loading Due to Kerberos Configuration

Updated over 2 weeks ago

Description

If Kerberos is configured and reachable, Jamf Connect menu bar will direct the user to the Kerberos change password workflow instead of the web URL.

Note - In this article, Jamf Connect menu bar refers to settings configured with the com.jamf.connect preference domain. It applies to Jamf Connect menu bar versions 2.x, but these same errors may occur if using Self Service+ menu bar and/or Self Service+ Account management dashboard.

Force Password Changes to Web Interface

Use the PasswordChangeWorkflow preference key within the PasswordPolicies dictionary in the Jamf Connect menu bar settings to force all password changes initiated from Jamf Connect menu bar to use the Web interface.

<key>PasswordChangeWorkflow</key>
<string>Web</string>


​More Resources

See the Kerberos Settings on macOS Local Account Management Settings Reference in the Jamf Connect documentation for more information on this key.


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