Issue Description
Computer is not checking in with Jamf Protect.
Troubleshooting Steps
If the computer has never before checked in with Jamf Protect:
Ensure the Jamf Protect agent (pkg) and plan configuration profile have been installed on the computer. For more information on deploying Jamf Protect, see the Jamf Protect Documentation page Jamf Protect Deployment.
If the computer has previously checked in with Jamf Protect:
Run the following commands in Terminal on the impacted computer, and collect the output for the case:
sudo protectctl info -vandsudo protectctl checkin