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Wallpaper not showing on Jamf Now managed device

Updated over 2 months ago

Issue Description

A wallpaper is included on the blueprint assigned to a device, but the device does not have the wallpaper/background.

Troubleshooting Steps

Ensure all device requirements are met:

  • Device must be supervised.

  • Image files are PNG or JPEG, and a maximum of 4MB.

  • Try testing with a different image to see if the issue is specific to the Wallpaper image file used.


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