Issue Description
This article provides steps on how to clear pending and failed commands in Jamf Pro.
Disclaimer: In versions of Jamf Pro prior to 11.3 where it is resolved, PI102601 should give us caution when clearing pending commands as clearing pending commands in UI will wipe out non-regenerated commands as well.
Troubleshooting Steps
1. Select Devices or Computers and click Search Inventory.
2. Perform a blank search by just selecting the Search button.
3. Select the Action button in the bottom-right corner.
4. Select Cancel Management Commands and select Next.
5. Select Cancel All Pending and Failed Commands followed by Next.
If you get any timeout errors please repeat the process two more times. With those attempts in Step 5 choose the Cancel All Pending commands and Cancel All Failed Commands one at a time.