Description
If you are seeing an older version of the app is being installed on managed devices, this is due to the OS version the device is currently on.
When Jamf School sends an install app command to the device, the device then reaches out to the App Store and will download the most recent version of the app compatible with the device's current OS version.
Confirming the OS requirements for Volume Purchasing Apps
The OS requirements for the app can be found using the steps below:
Log into Apple School Manager and click Apps and Books.
Search for the app in question.
Click on the app and click View Details.
Scroll down to the Information section and look under Compatibility for the OS detail.
Installing a Newer Version of the App
If the device is able to update the OS version, do so in order to meet the app compatibility requirements. Otherwise it will be necessary to continue using the older version of the app.