Description

If your Jamf Now account was deactivated and you still need to manage devices with Jamf Now, this article walks you through creating a new account, setting up integrations, configuring management settings, and enrolling your devices again.

Recreating your Jamf Now environment

Create a new Jamf Now account at https://signup.jamfnow.com/.
Configure the Jamf Now account including: APNs, Auto-Enrollment, VPP, Open Enrollment, Teammates.
You can use the existing APNs, Auto-Enrollment, and Volume Purchasing integrations previously created on Apple's side, but they will all have to be added again.
Ensure your desired apps from Apple Business show in Jamf Now under Apps.
Create necessary Jamf Now Blueprints with the settings your organization wants to enforce on devices.
Enroll your devices into the new Jamf Now account.

Specific Workflows

APNs	Expand for steps to setup APNs with an existing certificate From the Jamf Now side you are setting this up for the first time, follow steps 1-6 on https://learn.jamf.com/r/en-US/jamf-now-documentation/Setting_Up_Apple_Push_Notification_Service_APNs_Certificate. Once you find your existing certificate at identity.apple.com you can follow the steps below: Click Renew next to the certificate that matches the information displayed in Jamf Now, including Subject DN and expiration date. Note:Click the Certificate Info icon next to a certificate to display additional information, such as Subject DN. Click Choose File to upload the Signing Request that you downloaded from Jamf Now, and click Upload. If the upload is successful, you will see a confirmation message with a green check mark. Click Download. Back in Jamf Now upload the file you downloaded from Apple.
Auto-Enrollment	Expand for steps to setup Auto-Enrollment with an existing device management service in Apple Business From the Jamf Now side you are setting this up for the first time, follow steps 1-7 on https://learn.jamf.com/r/en-US/jamf-now-documentation/Setting_Up_Automated_Device_Enrollment. Once you find your existing device management service in Apple Business, you can follow the steps below: Click ... > Edit in the upper-right corner of the service information that loads. Add in the PEM file downloaded from Jamf Now. Click Save and then click Download Token under ... Back in Jamf Now upload the file you downloaded from Apple.
Volume Purchasing	Expand for steps to setup Volume Purchasing with an existing content token from Apple Business Follow the steps documented in https://learn.jamf.com/r/en-US/jamf-now-documentation/Setting_Up_Volume_Purchasing to add the token to Jamf Now. Sync over apps already on the token so they can be added to blueprints: https://learn.jamf.com/r/en-US/jamf-now-documentation/Syncing_Volume_Purchased_App_Licenses_to_Jamf_Now
Blueprints	Expand for resources for creating blueprints in Jamf Now Creating blueprints Specific blueprints steps Web Clips Setting Up a Device to Require a Passcode or Password Passcode Settings Enabling FileVault Encryption for Mac Setting Up Email Adding or Editing Network Settings Restrictions for Devices Configuring Restrictions in Jamf Now Using the Prevent Changes to Passcode Restriction Single App Mode Deploying Wallpaper to an iPad or iPhone Displaying Messages on the Lock Screen Enabling Web Protection for iPad and iPhone Malware Prevention via Jamf Protect Integration Password Syncing via Jamf Connect Integration Custom Profiles
Enrollment	Expand for resources on enrollment Enrollment methods depend on your device types and current needs. Re-enrolling a Managed Device Using Automated Device Enrollment Re-enrolling a Computer Using Automated Device Enrollment Enrolling a Mac Using Open Enrollment Enrolling an iPad or iPhone Without Using Open Enrollment

More Resources

See Getting Started with Jamf Now for more information on creating and setting up Jamf Now.

Jamf Now Account Deactivated - Recreating Your Account

Description

Recreating your Jamf Now environment

Specific Workflows

Expand for steps to setup APNs with an existing certificate

Expand for steps to setup Auto-Enrollment with an existing device management service in Apple Business

Expand for steps to setup Volume Purchasing with an existing content token from Apple Business

Expand for resources for creating blueprints in Jamf Now

Expand for resources on enrollment

More Resources