Description
This article provides steps to locate the passcode/PIN used for the "Lock Device" command sent to a device in Jamf School.
Locating the Lock Device Passcode/PIN
Method 1: Check Device Activity Logs
In Jamf School, go to Devices > Inventory.
Select the specific device you want to check.
Navigate to the Activity Logs section.
Look for the "Lock Device" command in the log, where the passcode/PIN should be visible.
Method 2: Use the Audit Log if Activity Logs Have Been Cleared
If the activity logs are no longer available, use the Audit Log to locate the passcode:
In Jamf School, go to Organization > Settings > Audit Logs.
Use the Filter option and select "Lock Device" from the available filters.
Enter the device’s serial number in the search field to locate the lock command for that device.
Review the filtered results to find the lock command entry, which should contain the passcode/PIN.