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Why does the email tile show 'Not Applied' or 'Out of Date' in Jamf Now?

Updated over 3 weeks ago

Description

If the device is not assigned to a user but email is configured in a blueprint we may see 'Out of date' or 'Not applied' in the Email tile on the inventory record.

This photo shows where you will find if your email is Out of Date.

This photo shows if an email is not provided.

Add an Email Address

Add an email address to the device record by following the steps below:

  1. Open the device record.

  2. Click Assign device in the Assigned To tab.

  3. Fill in the name and email address.

  4. Click Assign Device.

  5. The next time your device checks in with Jamf Now, it will add the email account information so the user will only have to enter their password.

Note:

If the email account you want to manage is already set up on the device, you need to remove the email account from the device so Jamf Now can add account settings.


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